Velvera® is designed to provide hours of cordless warmth on a full charge. Runtime varies by model, temperature setting, and dome size, with lower temperatures providing longer cordless runtime. The Classic Collection (9.75") provides up to 1.5 hours at 180°F and 6+ hours at 105°F, while the Signature Collection (13") provides up to 2 hours at 200°F and 6+ hours at 105°F. Runtime is based on use with our standard included domes; taller dome options may affect cordless runtime. For continuous warming, both models can also be used while plugged in with the included charger.

We recommend hand washing the Clear Dome with mild soap and warm water to help preserve its clarity and appearance over time.

Velvera was made for indoor household use only. For optimal performance and product longevity, we recommend using it in a dry indoor environment and avoiding exposure to moisture, rain, or extreme temperatures.

The Classic Collection (9.75”) is ideal for everyday use, smaller desserts, and intimate gatherings of 2–4 guests. It reaches temperatures up to 180°F and is perfect for cookies, pastries, brownies, and smaller cakes. The Signature Collection (13”) is our largest model, designed for larger cakes, entertaining, holidays, catering, and hospitality. It reaches up to 200°F, offers a larger warming surface, and is ideal for serving 4–10+ guests or commercial settings.

Yes. Velvera® offers exclusive pricing for hotels, resorts, bakeries, restaurants, cafés, caterers, event venues, and corporate gifting. Our Hospitality team can also provide custom quotes, volume discounts, and branding opportunities.

We stand behind every Velvera® experience with our 30-Day Love It Or Your Money Back Guarantee. If you're not completely satisfied with your purchase, you may return it within 30 days in accordance with our return policy. Read More

Both. Velvera® can be used cordlessly with its built-in rechargeable battery or plugged into the wall for extended warming. 

Yes. Velvera® features an optional built-in timer that can be set in 30-minute increments for up to 4 hours. If a timer is selected, Velvera® will automatically shut off when the countdown ends. You may also use Velvera® without setting a timer for uninterrupted warming.

Allow Velvera® to cool completely, then wipe the warming surface and base with a soft damp cloth. Do not immerse the base in water.

Yes. Every Velvera® warmer includes a 12-Month Limited Manufacturer’s Warranty covering defects in materials and workmanship under normal household use. For added peace of mind, you can also purchase an optional Velvera Protection Plan at checkout, extending coverage for eligible mechanical and electrical failures beyond the included manufacturer’s warranty.