Last Updated: June 2026

Welcome to Velvera®. These Terms & Conditions ("Terms") govern your use of
www.velverawarm.com and the purchase of products offered by Velvera® ("Velvera®," "we," "our,"or "us"). By accessing our website or purchasing our products, you agree to these Terms.

1. Acceptance of Terms :

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Products and Pricing :

We strive to ensure all product descriptions, images, pricing, and specifications are accurate. Prices are listed in U.S. Dollars (USD) and are subject to change without notice.

3. Orders :

Velvera® reserves the right to refuse or cancel orders, limit quantities purchased, request additional information, or cancel orders suspected of fraud or unauthorized activity.

4. Payment :

Payment must be received before an order is processed and shipped.

5. Shipping :

Shipping times are estimates and are not guaranteed. Velvera® is not responsible for delays caused by carriers, weather, customs processing, or circumstances beyond our control.

6. Returns and Refunds :

Returns and refunds are governed by our Return & Refund Policy.

7. Product Use and Safety :

Velvera® products are intended for their designed purpose only. Improper use, modification, neglect, misuse, or failure to follow instructions may void warranty coverage.

8. Warranty :

Velvera® products include a limited warranty as outlined in our Warranty Policy. Warranty coverage does not apply to misuse, abuse, unauthorized modifications, water damage, freezer damage, accidents, or normal wear and tear.

9. Intellectual Property :

All content on this website, including the Velvera® name, trademarks, patents, product designs, photographs, graphics, videos, and text, is protected by applicable intellectual property laws.

10. Limitation of Liability :

To the fullest extent permitted by law, Velvera® shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.

11. Disclaimer :

Products and website content are provided on an "as is" and "as available" basis except as
expressly provided in our Warranty Policy.

12. User Conduct :

Users may not violate laws, interfere with website operations, gain unauthorized access, or use the website for unlawful purposes.

13. Governing Law :

These Terms & Conditions shall be governed by the laws of the Commonwealth of Kentucky, United States.

14. Changes to Terms :

Velvera® reserves the right to modify these Terms & Conditions at any time.

15. Contact Information :

Velvera®
Luxury Heated Serveware®
www.velverawarm.com
support@velverawarm.com
Louisville, Kentucky, USA

© 2026 Velvera®. All Rights Reserved.